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GENERAL INFORMATION CUSTOMER SERVICE

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EASY TO ORDER

Order your favorite NFL Alumni products:

By Phone: (954) 565-2711

Toll Free: 1- 800-776-6619

By Fax: (954) 565-2775

Online: www.shopnfla.com

By E-mail: sales@shopnfla.com

By Mail: Please complete the online order form, detailing size, price, quantity, and description. Please include your telephone number and e-mail address, so that we can contact you if we have any questions about your order.

Mail completed form to:

Sharp Marketing
Attn: NFL Alumni
655 West Prospect Road
Fort Lauderdale, FL 33309

Online: www.shopnfla.com


CUSTOMER SERVICE

The NFL Alumni Store is committed to providing 100% customer satisfaction. For special orders or general questions, please call our Customer Service department.

MEMBERSHIP

You can join the NFL Alumni one of two ways. If you have ever been paid by a major league professional football team you are eligible to become a Professional Member. If you did not play professional football but support the organization’s goals and want to take part in its activities, you are eligible to become an Associate Member. All NFL Alumni members share a commitment to advance the organization’s mission of “Caring for Kids.”

Click here to join now http://www.nflalumni.org/membership.html

RETURN POLICY

To guarantee your satisfaction, you have up to 10 days from the date your order is shipped to return any merchandise. You will be reimbursed for the total amount originally invoiced less freight, handling and insurance charges in shipping the original item or items to you. You will be responsible for returning the item or items back to us, and you will be responsible for the applicable return freight charges. Due to the fact that all orders are custom manufactured, we reserve the right to charge a 30% restocking fee for all returned merchandise. We are not responsible for items damaged or lost in transit. Please make claims directly with the carrier.

Ship returns to:

Sharp Marketing
Returns Department NFL Alumni
655 West Prospect Road
Fort Lauderdale, FL 3330

PAYMENT

We gladly accept:
MasterCard
Visa
AMEX
Money Orders (made Payable to: Sharp Marketing)
Checks (made Payable to: Sharp Marketing)

Wire Transfers (for international orders, call for details)

SHIPPING AND FREIGHT

                            Order Total

Shipping Cost

Up To $29.99

$8.00

$30.00 - $49.99

$10.00

$50.00 - $74.99

$12.00

$75.00 - $150.00

$15.00

$150.01 - $250.00

$30.00

$250.01 - $500.00

$40.00

$501.00 - $999.00

$50.00

$1,000 +

Actual Shipping Rate

 

All items will be sent within aprox. 2-3 weeks after order is received.

All orders ship UPS ground or USPS unless otherwise specified
*For international shipping, please call for pricing*

We endeavor to keep inventory levels updated. Should a shortage occur, you will be notified by phone or fax of the following options:

  • Order shipped complete when back order is filled
  • Back ordered item cancelled and balance of order ships

©Copyright 2004

©Copyright 2004 NFL Alumni. All Rights Reserved

www.sharpmarketing.com

 

 

 

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